Shipping & Delivery Policy
Effective Date: August 28, 2026
At Boat Service Pro, we aim to make the ordering and delivery process straightforward. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered within the United States.
Business Information
Boat Service Pro
2238 Monroe St
Hollywood, FL 33020
United States
Phone: +1 (307) 300-5908
Email: support@boatserviceprollc.com
Website: www.boatserviceprollc.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM
E.I.N. Number: 41-3024051
Shipping Availability
Boat Service Pro currently offers shipping within the United States.
Shipping availability may vary depending on the product and delivery location. Customers should review the product information and checkout details before completing an order.
Free Shipping
Standard shipping is free on orders placed through our website.
There is no separate standard shipping charge added to qualifying orders under our current shipping policy.
Order Processing & Handling Time
Orders are processed Monday through Friday.
Our standard handling time is 1–2 business days.
Handling time begins after an order has been successfully placed and any required order verification or processing has been completed.
Orders placed after our 5:00 PM Eastern Standard Time (EST) order cutoff may be processed on the following business day.
Orders placed on weekends or applicable holidays may begin processing on the next business day.
Estimated Delivery Time
Our current estimated delivery timeframe is:
3–5 business days
This consists of:
- Handling time: 1–2 business days
- Transit time: 2–3 business days
The estimated delivery timeframe begins after the order has been processed and is ready for shipment.
Delivery times are estimates and may vary due to factors such as the destination, carrier operations, weather, holidays, or circumstances outside of our control.
Order Cutoff Time
Our standard order cutoff time is:
5:00 PM EST, Monday–Friday
Orders received after the cutoff time may be treated as being received on the next business day for processing purposes.
Shipping Confirmation & Tracking
When tracking information is available for an order, it may be provided to the customer through the contact information supplied during checkout.
Customers should ensure that their email address and telephone number are accurate when placing an order so that important order and delivery communications can be received.
Delivery Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
Please carefully review your shipping information before submitting an order. An incorrect or incomplete address may result in delivery delays or additional delivery arrangements.
If you notice an error in your shipping address after placing an order, contact Boat Service Pro as soon as possible at:
Phone: +1 (307) 300-5908
Email: support@boatserviceprollc.com
We will make reasonable efforts to assist with address corrections before an order has been shipped. However, changes may not be possible after an order has entered the shipping process.
Delays
While our standard estimated delivery time is 3–5 business days, delivery dates are estimates and are not guaranteed.
Delivery may take longer because of circumstances including:
- Severe weather
- Carrier delays
- Transportation disruptions
- Public holidays
- Incorrect or incomplete delivery information
- Unforeseen logistical circumstances
- Other events outside our reasonable control
If a significant delivery issue occurs, please contact our customer service team for assistance.
Damaged Shipments
If your order arrives damaged, please contact Boat Service Pro as soon as reasonably possible.
When contacting us, please provide your order information and photographs or other documentation of the condition of the shipment when appropriate. This information may help us investigate the issue and determine the appropriate next steps.
Phone: +1 (307) 300-5908
Email: support@boatserviceprollc.com
Product-Specific Delivery Requirements
Certain products sold by Boat Service Pro, including larger equipment, trailers, shipping containers, outboard motors, and propane-related products, may have specific transportation or delivery requirements.
Where applicable, customers should review the individual product listing and any applicable delivery information before placing an order.
If you have questions about delivery for a specific product, contact us before purchasing.
Delivery Estimates
The 3–5 business day delivery estimate displayed in our shipping information represents our standard estimated delivery timeframe for the United States.
Actual delivery time may vary depending on the product and destination.
The delivery estimate is calculated based on the order processing and transit times described above.
Contact Us
If you have questions about shipping, delivery, an existing order, or a specific product, please contact Boat Service Pro.
Boat Service Pro
2238 Monroe St
Hollywood, FL 33020
United States
Phone: +1 (307) 300-5908
Email: support@boatserviceprollc.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM
Website: www.boatserviceprollc.com
E.I.N. Number: 41-3024051