WARRANTY POLICY
Effective Date: February 14, 2026
At Boat Service Pro LLC, we are committed to providing quality outboard motors, marine equipment, boating accessories, and exceptional customer service. We take pride in offering reliable products and strive to ensure that every customer receives merchandise that matches the condition, specifications, and description provided at the time of purchase.
Please review this Warranty Policy carefully before placing an order.
LIMITED PRODUCT WARRANTY
Boat Service Pro LLC warrants that products sold through our website will be delivered in the condition represented at the time of sale.
This limited warranty applies to product condition and functionality upon delivery and is subject to the terms, limitations, and exclusions described in this policy.
WARRANTY COVERAGE
Our limited warranty may cover:
• Significant defects affecting normal product functionality at the time of delivery
• Major operational issues present upon arrival
• Products that differ substantially from their advertised specifications
• Incorrect products shipped due to fulfillment errors
• Significant undisclosed damage that existed before shipment
Customers are encouraged to inspect all products immediately upon delivery and report any concerns promptly.
WARRANTY CLAIM PERIOD
Warranty-related concerns must be reported within thirty (30) days from the date of delivery.
To submit a warranty claim, customers may be required to provide:
• Order Number
• Customer Name
• Product Information
• Description of the Issue
• Photographs of the Product
• Supporting Documentation (if applicable)
Claims submitted after the warranty claim period may not qualify for warranty review.
WHAT IS NOT COVERED
This limited warranty does not cover:
• Normal wear and tear
• Cosmetic imperfections that do not affect functionality
• Minor scratches, scuffs, or surface blemishes
• Damage caused by misuse, neglect, abuse, or accidents
• Improper installation
• Unauthorized repairs or modifications
• Improper storage or maintenance
• Damage caused by weather, flooding, storms, or natural disasters
• Damage caused during handling by third parties after delivery
• Products used in a manner inconsistent with manufacturer recommendations
• Routine maintenance items
Customers are responsible for following all manufacturer guidelines regarding installation, operation, and maintenance.
WARRANTY CLAIM REVIEW
Once a warranty claim is submitted, our team will review the information provided and may request additional documentation if necessary.
Boat Service Pro LLC reserves the right to inspect, evaluate, or verify reported issues before approving any warranty claim.
WARRANTY RESOLUTION
If a warranty claim is approved, Boat Service Pro LLC may, at its sole discretion:
• Repair the product
• Replace defective components
• Exchange the product
• Provide store credit
• Issue a partial refund
• Issue a full refund when appropriate
The selected resolution will depend on the nature, severity, and circumstances of the claim.
LIMITATION OF WARRANTY
This Warranty Policy applies only to the original purchaser and may not be transferred to another individual or entity without written authorization.
Except as expressly stated in this policy, Boat Service Pro LLC makes no additional warranties, express or implied, including but not limited to:
• Warranties of merchantability
• Warranties of fitness for a particular purpose
• Warranties arising from course of dealing or trade usage
Certain products may also be covered by separate manufacturer warranties. Manufacturer warranty terms remain subject to the policies and procedures established by the manufacturer.
CUSTOMER RESPONSIBILITIES
To maintain eligibility under this Warranty Policy, customers are responsible for:
• Inspecting products upon delivery
• Reporting concerns within the warranty period
• Following installation instructions
• Maintaining products properly
• Operating products according to manufacturer recommendations
• Retaining proof of purchase documentation
Failure to comply with these responsibilities may affect warranty eligibility.
DELIVERY AND INSPECTION
Boat Service Pro LLC ships products throughout the United States using trusted shipping and freight providers.
Customers should inspect products immediately upon delivery and notify us within forty-eight (48) hours if shipping damage, missing items, or incorrect products are discovered.
Prompt reporting helps ensure timely resolution of any concerns.
MANUFACTURER WARRANTIES
Certain products sold by Boat Service Pro LLC may include manufacturer warranty coverage.
Where applicable, manufacturer warranties are separate from this Warranty Policy and are administered according to the manufacturer’s terms and conditions.
Customers may be required to register products directly with the manufacturer to activate warranty coverage.
CONTACT INFORMATION
If you have questions regarding this Warranty Policy or need assistance with a warranty claim, please contact us:
Boat Service Pro LLC
Address:
2238 Monroe St
Hollywood, FL 33020
United States
Phone: +1 (202) 998-4148
Email: support@boatserviceprollc.com
E.I.N Number: 41-3024051
Business Hours:
Monday – Friday
9:00 AM – 8:00 PM
Website: www.boatserviceprollc.com
Our team is committed to providing professional assistance and helping customers resolve warranty-related concerns fairly and efficiently.