Warranty Policy
Effective Date: August 28, 2026
At Boat Service Pro, we want customers to have clear information about warranty coverage before purchasing. Because our products come from different categories and may have different manufacturers and specifications, warranty coverage can vary by product.
This Warranty Policy explains how warranty claims are handled for products purchased through Boat Service Pro.
Business Information
Boat Service Pro
2238 Monroe St
Hollywood, FL 33020
United States
Phone: +1 (307) 300-5908
Email: support@boatserviceprollc.com
Website: www.boatserviceprollc.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM
E.I.N. Number: 41-3024051
1. Product-Specific Warranty Coverage
Warranty coverage is determined by the specific product and, where applicable, the manufacturer’s warranty.
Customers should review the product description, specifications, warranty information, and any documentation provided with the product before purchasing.
If a product has a manufacturer’s warranty, the applicable warranty terms may specify:
- The warranty period
- Covered components
- Eligible repairs or replacement
- Warranty exclusions
- Required maintenance
- Installation requirements
- Claim procedures
Warranty coverage does not automatically apply to every product sold by Boat Service Pro.
2. Manufacturer Warranties
Some products may be covered by a manufacturer’s warranty.
When manufacturer warranty coverage applies, the manufacturer’s terms and conditions govern the scope of that warranty. Customers may be required to follow the manufacturer’s warranty claim process.
Boat Service Pro may assist customers with understanding the available warranty information and, where applicable, help direct them to the appropriate warranty support process.
3. Products Without a Stated Warranty
If a product listing or applicable documentation does not state that a warranty is included, customers should not assume that a manufacturer’s or extended warranty applies.
If you have questions about warranty coverage for a specific product, please contact Boat Service Pro before placing your order.
4. What May Be Covered
Depending on the applicable product warranty, coverage may include certain defects in materials or workmanship occurring during the stated warranty period.
The exact coverage depends on the individual product and applicable warranty terms.
A warranty generally does not create coverage beyond the terms provided by the applicable manufacturer or warranty provider.
5. Warranty Exclusions
Warranty coverage may not apply to problems resulting from circumstances such as:
- Normal wear and tear
- Accidental damage
- Misuse or abuse
- Improper installation
- Improper maintenance
- Unauthorized modifications or alterations
- Incorrect operation
- Negligence
- Use outside the manufacturer’s specifications
- Damage caused during unauthorized repairs
- Damage caused by external circumstances
- Consumable or maintenance items where excluded by the applicable warranty
Specific exclusions vary by product and manufacturer.
Customers should follow all manufacturer instructions, maintenance requirements, safety information, and applicable operating guidelines.
6. Outboard Motors
Outboard motors may be subject to manufacturer-specific warranty requirements.
Customers should review the applicable product documentation for information regarding warranty duration, eligible components, maintenance requirements, installation, and claim procedures.
Warranty coverage may be affected by improper installation, operation, maintenance, modification, or use outside the manufacturer’s specifications.
If you have a question about warranty coverage for a specific outboard motor, contact us before purchasing or before beginning a warranty claim.
7. Trailers
Warranty coverage for trailers may vary according to the manufacturer and specific trailer model.
Customers should review the applicable product information for warranty terms and coverage.
Warranty claims may require information about the trailer, purchase, condition, and circumstances surrounding the issue.
8. Shipping Containers
Warranty coverage for shipping containers varies according to the specific product and applicable terms.
Customers should inspect the container when it is delivered and report any apparent damage or significant issue promptly.
Warranty coverage does not necessarily apply to damage caused after delivery, improper use, modification, alteration, or conditions outside the applicable warranty terms.
9. Propane Tanks
Propane tanks and related products may be subject to specific manufacturer, transportation, inspection, handling, and safety requirements.
Customers must follow all applicable manufacturer instructions, safety requirements, and laws relating to the possession, transportation, installation, filling, storage, and use of propane equipment.
Any applicable warranty is limited to the terms provided for the specific product.
10. How to Submit a Warranty Request
If you believe a product has a defect covered by an applicable warranty, contact Boat Service Pro as soon as possible.
Please provide:
- Your name
- Order number
- Product name and model
- Date of purchase
- Description of the issue
- Photographs or videos when appropriate
- Any relevant manufacturer documentation
Contact us at:
Phone: +1 (307) 300-5908
Email: support@boatserviceprollc.com
Our team will review the information and advise you of the appropriate next steps.
11. Warranty Evaluation
A warranty request may require an inspection, photographs, documentation, troubleshooting, or evaluation by the manufacturer or an authorized service provider.
Submitting a warranty request does not automatically mean that the claim will be approved.
The final determination of coverage will depend on the applicable warranty terms and the circumstances of the issue.
12. Repairs, Replacement, or Other Remedies
If a warranty claim is approved, the available remedy will depend on the applicable warranty.
Depending on the product and warranty terms, the remedy may include:
- Repair
- Replacement of an eligible component
- Replacement of the product
- Other remedy provided under the applicable warranty
Boat Service Pro will communicate the applicable next steps after reviewing the warranty issue.
13. Warranty and Returns Are Separate
Our 30-day Return & Refund Policy and this Warranty Policy serve different purposes.
A return request concerns the return of an eligible product under our return policy.
A warranty claim concerns a product issue that may be covered under an applicable manufacturer or product warranty.
Customers should review both policies to understand their available options.
14. Warranty Documentation
Where warranty documentation is provided with a product or made available on the product listing, customers should retain that information for their records.
Warranty terms may also be provided by the manufacturer and may contain requirements that must be followed to maintain warranty coverage.
15. Changes to This Warranty Policy
Boat Service Pro may update this Warranty Policy from time to time to reflect changes to our products, warranty procedures, or business practices.
The updated version will be published on our website with the applicable effective date.
Product-specific warranty terms that apply to an individual purchase will continue to be governed by the applicable product or manufacturer’s warranty documentation.
16. Contact Boat Service Pro
For questions about warranty coverage, please contact us before purchasing whenever possible.
Boat Service Pro
2238 Monroe St
Hollywood, FL 33020
United States
Phone: +1 (307) 300-5908
Email: support@boatserviceprollc.com
Website: www.boatserviceprollc.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM
E.I.N. Number: 41-3024051
Last Updated: August 28, 2026